Due to the latest government advice, we are no longer offering face-to-face appointments however we are offering phone, FaceTime or Skype counselling as an alternative.

What will happen at the first appointment?

Your counsellor will go through the counselling and appointments agreement with you. She will use this appointment to gain an understanding of your presenting problems and what you hope to gain from counselling. The first appointment gives you an opportunity to decide if this is the most appropriate counselling for you.

How often will we meet? 

Weekly sessions are usually advised although some clients work at their own pace as their availability is determined by shift work, child care, finances etc.

How long is each appointment?

Each appointment is 50 minutes.

How many appointments will I need for couples, individual or separation counselling?

The number of appointments depends on your own personal circumstances. Between six to ten appointments are generally considered a minimum, however counselling works best at your own pace, not to a pre-determined timetable and many clients choose to continue beyond ten appointments.

Do I have to commit to a specific number of appointments?

No, you don’t have to commit to a specific number of appointments. Your counsellor will assess the number of appointments that you will need as you work through your counselling


Unfortunately we cannot accommodate babies or children at appointments so we politely ask those individuals and couples with babies or children to make the necessary arrangements. This for insurance and health & safety reasons; additionally your counselling appointment is your exclusive time and space where you can talk freely.

Is my information confidential?

Client information is confidential and is not shared with anyone. However, in circumstances where someone’s personal safety is deemed to be at risk, there is an ethical and legal requirement to share information with appropriate professionals.

Due to the coronavirus crisis and updated guidance from BACP, confidentiality will be broken if necessary for reasons of public interest in the area of public health. If any of the London Couples Clinic team contract the coronavirus and are obliged to inform the NHS of people with whom she has been in contact then, in this case, she may need to share your name and contact details but not the context in which she knows you. Please note that you may be contacted by the NHS

Please explain the different terms used e.g. marriage counselling or couples counselling?

We use the following terms interchangeably:

Marriage counselling

Couples counselling

Marriage guidance

Relationship help

Couples therapy

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